This study examines customer service management regarding Uzbek gastronomy and the impact of service quality on customer satisfaction. Research was conducted through an online quantitative survey in Tashkent, Samarkand, and Bukhara. Data was obtained from patrons who had recently visited local restaurants. Important service parameters such as order fulfillment, pricing, and customer care were evaluated. Analyzing response patterns, clients value gaining accurate orders at competitive prices. Improvement recommendations catered to clearer menus, faster service, and increased staff attention. Clients have a reasonably high appreciation of traditional hospitality. However, clients tend to value systematized and professional service as well. Applying universal service theories to a particularistic rich culture setting contributes to hospitality scholarship. Alongside, ethnic restaurants’ managers aiming towards greater patron satisfaction while maintaining cultural integrity are provided with useful guidance

In this study, the theoretical and methodological foundations of improving the mechanisms for increasing personnel potential in the service sector are deeply studied. In particular, the specific features of the service system, the need to form personnel with modern knowledge and skills, and the factors of effective use of labor resources are analyzed. In the course of the research, foreign experience was studied, and the possibilities of its application based on models adapted to national conditions were determined. Also, theoretical proposals are put forward for reforming the professional development system in the service sector, developing effective mechanisms based on criteria for assessing professional competence and innovative approaches. The research results have important scientific and practical significance in the development of human capital and the training of competitive personnel in the service sector.

This study examines the economic efficiency of structural changes in the regional service system using the Kashkadarya region as an example. The study analyzes the characteristics of regional service sector development, the dynamics of structural shifts, and their impact on economic performance. The study proposes scientific and methodological approaches to improving the methodology for assessing the economic efficiency of structural changes in the service system

This article analyzes such strategically important management relationships as the functional organizational structure of marketing services in service enterprises, the advantages and disadvantages of the functional organizational structure of marketing services, and the organizational structure of marketing services in service enterprises based on the commodity production approach

This article explores modern methodological approaches to assessing the quality of banking services provided to individuals. In the context of digital banking expansion, omnichannel service models, and the increasing importance of customer experience, traditional evaluation criteria are no longer sufficient. The study conceptualizes service quality as a multidimensional economic category and proposes an integrated assessment framework incorporating functional efficiency, digital interface usability, communicative transparency, security standards, and customer loyalty indicators. Particular emphasis is placed on combining subjective satisfaction metrics with objective operational parameters. As a result, a modern methodological model is developed to support continuous monitoring and strategic management of service quality in retail banking for individuals

This article describes the issues of accounting for the service margin under the contract and the share of reinsurance in it in insurance organizations. In particular, for accounting purposes, insurance reserves, and in turn, the service margin under the insurance contract, are classified in accordance with international financial reporting standards, the accounting procedure in the relevant working accounts is explained, and on this basis, an algorithm is developed, and conclusions are drawn

This article examines the development of the service sector as one of the most important sectors of the economy of modern society. This sector plays an important role not only in ensuring economic growth, but also in raising the standard of living of the population, increasing employment and strengthening social stability. The article examines the impact of modern technologies used in the service sector on the development of various sectors of the economy.

The article reveals the key characteristics of the service sector, as well as the areas of interaction of a number of factors that have determined positive changes in the service sector of the economy. This article shows that the role of the service market as one of the most important sectors of the economy today is very large and relevant and saturation of the market with new goods require rapid growth in scientific and technological progress, as well as in the service sector.

The paper analyzes the current state of the service sector in Uzbekistan, its role in the economy and development trends. The main focus is on the structure of the industry, the level of development by region, the impact of digital technologies and support measures provided by the state. It also highlights local features, problems and solutions specific to the service sector. Based on the research results, proposals and recommendations were developed for the further development of the industry.

This article analyzes the organizational and economic mechanisms for the development of women's entrepreneurship in the service sector. The author reviews the existing legal frameworks and state programs supporting women's entrepreneurial activity and assess their effectiveness. Additionally, the paper offers proposals and recommendations aimed at increasing women's participation in the service industry. The study highlights the need for innovative approaches tailored to local conditions and modern market demands.

This article examines the factors influencing the development of women's entrepreneurship in Uzbekistan's economy, focusing on their role in the service sector. The paper analyzes the economic and social conditions necessary to promote women's entrepreneurial activities, including education, financial support, and the role of state policies. It explores the position of women entrepreneurs in the service sector and their impact on the economy, highlighting existing challenges and potential solutions to address them.

The object of the research is to identify the existing problems in the hotel business in Uzbekistan and the ways to address them. The study highlights the structure of the hotel business, its service quality, personnel, clients, etc. In addition, it discusses how these aspects affect tourism development and the economic situation in Uzbekistan. The thesis focuses on ways to increase the competitive capacity of the hotel business through the application of IT technologies, improved employee training, and greater cooperation between the private and public sectors. Having analysed both sides, this research proposes new ways to address the current problems in the hotel business in Uzbekistan

This paper analyzes the causes of challenges in implementing inclusivity in modern service-sector companies in Uzbekistan, which undoubtedly exist and hinder these organizations from realizing their full potential. It also examines the consequences of the lack of inclusivity in service enterprises. In addition, the article provides a detailed analysis of the opportunities and advantages of implementing inclusivity policies for service companies in Uzbekistan

The article focuses on the fact that the acceleration of transformation processes in the socio-economic sphere necessitates the development of long-term directions of state policy in the field of public-private partnership. The article presents proposals and recommendations for the implementation of investment projects aimed at the creation and reconstruction of infrastructure facilities that can not only improve the quality of life of the population, but also accelerate economic growth.

The article reveals the essence of the service sector, studies its main indicators and development prospects. The role and importance of the service sector in the national economy, its share in GDP and main indicators are also statistically analyzed.

This article highlights the important factors of effective management of services in modern complexes. The important factors of management are explained. The normative legal documents adopted by the government and their current implementation are discussed. A conclusion is drawn based on the results of current implementation.

In this article, the author explores the specific significance, role, nature, and characteristics of the service sector. The role and significance of the service sector in the economy are explored, a statistical analysis is conducted, and the author develops proposals and recommendations

This article examines the benefits of developing public utility management, the importance of improving the quality of public utilities for ensuring public well-being, raising living standards, and providing high-quality services. It primarily highlights examples of government regulation of the public utilities sector and the importance of laws of the Republic of Uzbekistan, presidential decrees, and government resolutions in this area, which define the legal framework for services such as water supply, heat supply, gas and electricity, and waste disposal

This article analyzes current issues in the development of the stock market, as well as factors contributing to the activation of joint-stock companies’ participation in the capital market. In addition, the main problems hindering the development of the stock market state intervention, infrastructure deficiencies, low financial literacy of the population, and weak liquidity in the securities market are examined on a scientific basis. The empirical part of the study reveals the role of the capital market in economic growth based on the dynamics of global IPO proceeds and the capitalization of Apple Inc. The results of the article serve as a basis for developing scientific and practical recommendations for the development of the stock market

This article presents the scientific and theoretical aspects of enhancing the accessibility of banking services in the process of bank transformation through the development of digital technologies, as well as the transition of banks from traditional to digital service formats. In the analytical section, the activities of existing digital banks, mobile applications, and payment systems in our country are examined and analyzed, along with the advantages and disadvantages of traditional and digital banking. In the conclusion, proposals and recommendations were developed regarding the advancement of digital technologies in the process of bank transformation.

The article examines the increased role and place of small business and private entrepreneurship in the economy in connection with the implementation of policies to stimulate and support the development of small business and private entrepreneurship in the service sector, using examples from the experience of leading countries of the world

This article analyzes global trends in the development of the service sector and their role in the modern economy. The study examined the global dynamics of the service sector based on comparative analysis, a systematic approach, and statistical methods. Based on data from the World Bank, UNCTAD, WTO, and OECD, the structure of the service sector, a comparative analysis of developed and developing countries, as well as the development of digital services and the impact of innovative technologies are considered. The article develops recommendations for Uzbekistan on the development of the service sector, increasing export potential, and ensuring competitiveness

This paper analyses, both theoretically and empirically, how the service sector has affected living standards in Uzbekistan during 2020–2024. Using official statistics, we assess service output and growth, employment shares, and per-capita service indicators, highlighting the fastest-growing segments lika ICT, financial services, and accommodation-food services. The findings show that services have become a stable driver of welfare, employment, and social infrastructure quality, with rising contributions to GDP and household consumption. Policy implications emphasize accelerating digital transformation, reducing regional disparities, and strengthening human-capital and skills policies to sustain inclusive growth

This article reflects the author's view of outsourcing services as a new modern service, its unique characteristics and success strategies. In addition, suggestions and recommendations for improving outsourcing services are developed

В данной статье акцентируется внимание на том, что в последние годы создание системы качественного и квалифицированного медицинского обслуживания для каждого гражданина нашей страны определено как приоритетная задача, и в этом направлении реализуются масштабные реформы. В последние годы сфера услуг в экономике, в частности, развитие частной медицинской помощи, играет важную роль в социально-экономическом развитии страны. Это обусловлено тем, что расширение частной медицинской помощи играет важную роль не только в укреплении здоровья населения, но и в ускорении экономического роста, создании новых рабочих мест и увеличении доходов государственного бюджета