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THE IMPACT OF DIGITAL MARKETING TOOLS IN TOURISM ON THE CONSUMER DECISION-MAKING PROCESS
Муборак Раимова

This article provides a comprehensive analysis of the impact of digital marketing tools on the consumer decision-making process in the tourism industry. The study examines key elements of digital marketing, including social media, online advertising, search engine marketing, mobile applications, and user-generated content, and their influence on the stages of information search, evaluation of alternatives, and final choice of tourism services. Special attention is given to consumer trust, digital behavior, and the effectiveness of personalized marketing strategies. The findings of the study can be used by tourism organizations to enhance competitiveness and improve consumer engagement in the digital environment.

01/30/2026
  • PDF (Uzbek)
169-175 102 48
DIGITAL LABOR MARKET AND HUMAN CAPITAL
Asilbek Abdurahmonov , Azizbek Tursinbayev

This article provides a theoretical and conceptual analysis of the interrelationship between the digital labor market emerging under the conditions of the platform economy and human capital. The study examines the institutional characteristics of labor relations organized through digital platforms, the mechanisms of algorithmic management, as well as new forms of utilizing human capital. The author interprets the digital labor market as an independent economic institution fundamentally different from traditional labor relations and substantiates the process of labor fragmentation within the segments of cloud work, crowd work, and gig work. The article demonstrates the transformation of human capital in the digital economy from a classical factor of production into a resource that generates data and increases platform value.

02/27/2026
  • PDF (Uzbek)
16-23 104 93
THE ROLE OF DIGITAL TOURISM DEVELOPMENT IN THE NATIONAL ECONOMY
Xubbim Ulashev

This article examines digital tourism as one of the fastest-growing phenomena in modern practice. The examples provided illustrate how people move within tourist flows, determining their direction and impact on host regions. Economic systems are cyclical by nature, with cost and revenue flows regularly recurring. Therefore, the article offers proposals and recommendations reflecting the crucial role of digital platforms in the tourism sector.

12/29/2025
  • PDF (Uzbek)
285-292 98 50
RISKS ARISING FROM THE USE OF DIGITAL PLATFORMS FOR SMALL BUSINESS
Muxiddin Primov , Nilufar Rizayeva

The article explores the risks associated with the use of digital platforms and their impact on the economy, security, and social life. It analyzes the differences in the development of the digital economy between developed and developing countries, as well as the challenges of measuring it statistically. Furthermore, the article provides a detailed overview of risks related to digital platforms – from social environment threats to financial fraud, cybercrimes, psychological impacts, and algorithmic manipulations. Specific measures for developing e-commerce in Uzbekistan, existing obstacles, and international experience are also discussed. Real-life examples of common types of internet fraud are presented to raise public awareness and digital literacy.

04/30/2025
  • PDF (Uzbek)
196-201 119 114
A MODEL FOR ASSESSING THE ECONOMIC EFFECTIVENESS OF DIGITAL DISTANCE LEARNING PLATFORMS BASED ON COST, STUDENT ENGAGEMENT AND EDUCATIONAL QUALITY INDICATORS
Rustam Yaxshiboyev

Over the past decade, digital distance learning platforms have become a key element of the global education services market, which reached approximately USD 369.7 billion in 2024 and is projected to exceed USD 731.8 billion by 2034. The article proposes an analytical model for assessing the economic effectiveness of distance learning platforms, taking into account three groups of indicators: costs (licensing, infrastructure, content, and support); student engagement (user activity, time on platform, course completion rate); and the quality of educational services (satisfaction, academic performance, career outcomes). A comparative economic analysis is conducted based on data from Coursera, edX, Udemy, LinkedIn Learning, and Khan Academy for 2023–2024. It is shown that the introduction of digital platforms enables educational institutions to reduce operating costs by 20–35% while simultaneously increasing the accessibility of education. The findings are applicable for managing the quality and financial sustainability of educational programs in the Republic of Uzbekistan.

05/25/2026
  • PDF (Russian)
244-252 29 15
THE IMPACT OF INTERNET TECHNOLOGIES ON MANAGEMENT AND DEVELOPMENT IN TOURISM
Elnurjon Tuychiev , Farrukh Mamadiyorov

This paper examines the impact of Internet technologies on the development and management of the tourism industry. I took the Republic of Zimbabwe, which is located in southern Africa, as an example to reveal this topic. Zimbabwe is in the process of development, which could lead to a clash with an unstable economy and politics since 2000. Despite its rich cultural heritage, it has suffered negative experiences due to international advertising, a significant reason for the rapid spread of which is online platforms. It is accepted that information and communication technologies (ICT) are aimed at helping rapid growth, but this situation shows how they can harm the reputation of a tourist destination, which is in the stage of economic development. The study examines the main reasons for how tourism operations are changing, focusing on promotion, customer interaction and business efficiency under the influence of digital transformations. It also analyzes the significant problems for tourism enterprises when using Internet technologies, and recommends steps on how to achieve achievements and advantages over competitors using digital tools. Key topics are digital promotion tasks, distribution through social networks, the invention of online travel agencies (OTA), the use of big data and artificial intelligence (AI) and the unification of the Internet of Things (IoT) in the tourism industry. Finally, one can get acquainted with the application of the dual role of ICT in both promotion and potential instability in countries that are in the process of economic development.

03/31/2026
  • PDF
262-277 48 43
DEVELOPMENT OF DIGITAL STRATEGIES OF COMMERCIAL BANKS
Kamola Sherbekova

The article analyzes the development of digital strategies in commercial banks and their role in ensuring economic efficiency and financial stability. The study examines the impact of digital technologies, mobile and online platforms, as well as artificial intelligence and big data systems on the transformation of banking services. The research results provide recommendations for modernizing bank strategies, expanding service accessibility, adapting to customer needs, and enhancing competitiveness.

03/31/2026
  • PDF (Uzbek)
236-252 48 34
ANALYSIS OF THE MAIN RESOURCES FOR INNOVATIVE DEVELOPMENT OF TOURISM INFRASTRUCTURE
Umida Rakhimova

This article is devoted to the analysis of the main resources in the innovative development of tourism infrastructure. Tourism infrastructure plays an important role in improving the economy and international image of countries. The article considers the main factors in the innovative development of tourism infrastructure, such as digital platforms and mobile applications, IoT (Internet of Things) technologies, financial resources, education and training systems, and organizational resources.

07/31/2024
  • PDF (Uzbek)
136-142 195 64
MODERNIZATION OF THE TOURISM SERVICES MANAGEMENT SYSTEM IN UZBEKISTAN: CURRENT PROBLEMS AND DIRECTIONS FOR IMPROVEMENT
Uktam Jiyanov

This article provides a scientific analysis of the need to modernize the tourism services management system in Uzbekistan and identifies key challenges along with strategic directions for improvement. The study employs statistical analysis, comparative analysis, the TOWS matrix, and content analysis methods. The findings reveal that the sector still faces several critical issues, including institutional fragmentation, weak digital integration, uneven service quality across regions, limited staff qualifications, and insufficient marketing effectiveness. Furthermore, the research highlights that the development of smart tourism, implementation of digital platforms, adoption of international service quality standards, and increased involvement of local communities are crucial factors for modernizing the sector. The article proposes comprehensive solutions and serves as a valuable academic source for policymakers seeking to enhance tourism management in Uzbekistan

11/28/2025
  • PDF (Uzbek)
96-104 130 104
APPROACHES TO THE INSTITUTIONAL MECHANISMS OF THE ACTIVITIES OF THE ANTI MONOPOLY STATE AUTHORITY AND ITS REGIONAL BODIES
Nodirjon Bekbutayev

The article analyzes a market ecosystem model in the context of the platform economy, based on the integration of competition and cooperation. The study highlights the role of the company as a central actor and examines its interactions with suppliers, consumers, new entrants, and substitute platforms. The model, grounded in the principle of coopetition, reveals the processes of value creation through competitive pressure and collaborative relationships. The findings contribute to explaining the mechanisms that foster sustainable development, accelerate innovation, and enhance market efficiency in platform markets.

01/30/2026
  • PDF (Uzbek)
59-63 57 54
CONSUMER BEHAVIOR MANAGEMENT BASED ON DIGITAL TECHNOLOGIES
Mubоrаk Rаimоvа

Thе articlе is dеvotеd to thе pеculiaritiеs of consumеr bеhavior managеmеnt basеd on digital tеchnologiеs. The article discusses the strategies of advertising and promoting products or services using digital marketing tools in modern business, as well as the effectiveness of information about products and services reaching consumers through digital platforms.

01/31/2025
  • PDF (Uzbek)
130-138 139 57
TREASURY SYSTEM OF DEVELOPED COUNTRIES
Ravshan Sagdiyev

This paper explores the impact of digitalization on the treasury systems of developed countries and analyzes key technologies such as cloud solutions, blockchain, and electronic payments used to enhance financial management efficiency. It examines examples of innovative solutions implemented in the USA, the UK, Germany, Canada, Japan, Estonia, and other countries, highlighting both the advantages and challenges of their use. Particular attention is paid to increasing transparency, security, and optimizing government spending through modern digital platforms

08/29/2025
  • PDF (Russian)
128-135 135 70
IMPROVEMENT OF THE SYSTEM OF PROVIDING SERVICES TO THE MULTI-APARTMENT HOUSING FUNDS
Qodir Rahimov, Ogabek Sharipov

Multifamily housing funds face the challenge of providing high-quality service while managing complex financial structures and competing demands. This article explores the need for a more efficient service system for multifamily housing stocks, focusing on areas such as tenant communications, maintenance times, and financial transparency.

11/29/2024
  • PDF (Uzbek)
258-263 94 60
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