The article considers theoretical approaches to the problem of determining the role of taxes in the formation of the state budget, and the ratio of direct and indirect taxes in taxation. A comparative analysis is carried out in order to determine their optimal ratio. At the same time, such areas of the economy as underground trade and catering, motor transport, housing construction, and repair, and the provision of housing services are studied, and scientific and practical conclusions and proposals are formed on foreign experience and its application in our country.

In this article, tax administrations are being digitized with a diverse and complex range of electronic services to enhance the experience of taxpayers. Nevertheless, given the high downtime of e-government services, understanding the factors necessary for the success of the digital tax system is considered very important. The conceptual framework defines fifteen topics for consideration by policymakers in the design of digital services in tax administrations divided into four categories – context, stakeholders, technology, and demonstrated outcomes. This framework should also serve as a reference point in the successful development of strategies and measures to place digital services in tax administrations. Foreign experience of the digital tax administration, scientific and practical conclusions and proposals on its application have been formulated in our country.